Accessibility statement

Sabau Carol is committed to making its website accessible in accordance with Royal Decree 1112/2018, of September 7, on the accessibility of public sector websites and mobile applications, or developments financed from Europe.

This accessibility statement applies to the website https://pintorenaltea.com/ excluding embedded content from other domains.

Compliance Status

This website is partially compliant with RD 1112/2018 due to the non-compliance aspects listed below.

Non-Accessible Content

The content listed below is not accessible for the following reasons:

  • Non-compliance: There may be occasional editing errors on some web pages.
  • Disproportionate burden: Not applicable.
  • Content not within the scope of the applicable legislation: There may be office files in PDF or other formats published before September 20, 2018, that do not fully meet all accessibility requirements. There may be third-party content not developed by this Unit, nor under its control, such as office files from various organizations that must be published on this site.

Observations and Contact Information

You can communicate regarding accessibility requirements [Article 10.2.a of RD 1112/2018] such as:

  • Reporting any possible non-compliance by this website.
  • Transmitting other difficulties in accessing the content.
  • Making any other query or suggestion for improving the accessibility of the website through the following Contact Form or by calling 643 669 611 during contact hours: from 08:00 to 16:00.

You can also submit:

  • A complaint regarding compliance with the requirements of RD 1112/2018.
  • A request for accessible information regarding content that is excluded from the scope of RD 1112/2018 as established in its article 3, section 4, or exempt from compliance with accessibility requirements for imposing a disproportionate burden.

In the request for accessible information, the facts, reasons, and request must be clearly specified to verify that it is a reasonable and legitimate request.

Application Procedure

If, after a request for accessible information or complaint, it has been dismissed, if you do not agree with the decision made, or if the response does not meet the requirements of Article 12.5, the interested person may file a claim. A claim may also be initiated if twenty business days have passed without a response.

The claim can be submitted through the Generic Instance of the Electronic Headquarters of the Ministry of Economic Affairs and Digital Transformation, as well as through the other options provided in Law 39/2015, of October 1, on the Common Administrative Procedure of Public Administrations.

Claims will be received and handled by the General Subdirectorate of Services Inspection of the Ministry of Economic Affairs and Digital Transformation.

Optional Content

This website applies the requirements of UNE-EN 301549:2022 considering the exceptions of RD 1112/2018.

The website is optimized for Microsoft Internet Explorer 8.0 or higher and the latest versions of Firefox, Safari, Opera, and Google Chrome. The recommended minimum web resolution is 1280×1024.

The website is designed for Responsive display, thus being optimally viewed on tablet and mobile devices. On these devices, it is optimized for the latest versions of Chrome for mobile, Firefox for mobile, Safari mobile, Opera Mini, and the native Android browser.

Preparation of This Accessibility Statement

This statement was prepared on 08-21-2024.

The method used to prepare the statement was a self-assessment carried out by the organization itself.

Last review of the statement: 08-21-2024.

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